Cant get latest version, 2.5, to open on iPad

I eventually was able to get it working on the iPhone by deleting and reinstalling, but nothing is working for the iPad. Ive reinstalled it about 10 times, it just keeps going to "configuring..." with a "please wait..." box and unclickable "i" and eventually says "Not Configured" with contact your admin, etc and unclickable "try again". Cant get to settings to configure or un-enroll, just a cycle of getting nowhere

E. Joy about AirWatch Inbox, v2.5.4